Our credentialing requirements and guidelines . Contact Empire Blue Cross And Blue Shield customer service. INHUMAN, medical insurance companies ever!!!!! Go to the provider directory at www.bcbs.com. URL/Email/Phone/Fax; AIM Specialty Health ® (AIM) OptiNet ® Obtain or confirm a patient’s Radiology Quality Initiative (RQI) number. Empire BlueCross BlueShield HealthPlus is the trade name of HealthPlus HP, LLC, an independent licensee of the Blue Cross and Blue Shield Association. Talaat Abdelrahman Abdelmoneim, MD Pediatrics, Pediatric Critical Care Med. ... Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. You will need to submit claim forms and pay a higher share of the cost if you choose a non-participating provider or non-network provider. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.. ~fed up: I used the 212-476-1000 number I found for on the GetHuman Empire Blue Cross Blue Shield customer phone number page I was on: Empire Blue Cross Blue Shield Customer Service Phone Number GetHuman: And which of these common Empire Blue Cross Blue Shield customer issues best describes the reason you wanted to talk to them? We currently don't offer resources in your area, but you can select an option below to see information for that state. Find 27 listings related to Empire Blue Cross And Blue Shield in New York on YP.com. This new network is called “Blue Access” and will be a limited network of providers. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. All Others. Learn more about how to join our medical and dental networks. %PDF-1.6 %���� 1 review of Empire Blue Cross and Blue Shield "This is the MOST RUDE. Online Provider Directory . 8 a.m. to 5 p.m. Great news! You can call Empire Blue Cross And Blue Shield at (844) 309-0305 toll free number, write an email, fill out a contact form on their website www.empireblue.com. The resources for our providers may differ between states. Note that our general number is an automated phone system that helps route many different kinds of questions. Alabama. Patient ratings not available. Provider Services Phone Numbers: 1-800-450-8753 Waste, Fraud, & Abuse | Terms of Use | Privacy Policies ©2021 copyright of Anthem Insurance Companies, Inc. Jun 1, 2020 • Administrative. Our semi-annual newsletter, Dental Dispatch, has all the news and information you need to know as a provider in the Empire dental network. The majority of the plan designs include an annual deductible that must be met before any benefits are paid and then require members to pay co-insurance. Sydney Care is offered through an arrangement with CareMarket, Inc. Sydney Health and Sydney Care are service marks of CareMarket Inc., © 2021. Empire Medical Management Phone: 1-800-845-4741 Fax: 1-800-241-5308 Empire Medical Management 1-800-982-8089 Refer to Member s ID Card To precertify or search a precertification: Log in to Facility Online Services. We currently don't offer resources in your area, but you can select an option below to see information for that state. Welcome to The Empire Plan's Online Participating Provider Directory. BCBS Alpha Prefix List from DAA to DZZ . ® SM Registered and Service Marks of the Blue Cross and Blue Shield Association. 475 Seaview Avenue Staten Island, NY 10305. 07/10/2018 01/02/2021 admin 0 Comments. K12345678). If you are unsure which form to complete, please reach out to your Provider Contract Specialist for assistance. Using the phone or computer; Organizing medicine, remembering to take or taking medicine ... About: Empire Blue Cross Blue Shield HealthPlus MLTC. Take a look inside for details on new products and tools, policy updates, industry news, helpful tips, and more. Box 2227 Detroit, MI 48321-2227: 231, 269, 616: Blue Cross Blue Shield of Michigan P.O. 3 Huntington Quadrangle . Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc. licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. If you get another number and finally reach a human.... they waste your time by making repeat your information to them at least twice before telling you they can't help you. They never answer the phone with the numbers on the back of the insurance card! BCBS Alpha Prefix List from YAA to YZZ . Empire Blue Cross Directory. We look forward to working with you to provide quality service for our members. In the case of a life-threatening emergency, always call 911 or your local emergency services. ® Registered Marks are property of their respective owners. New York, NY 10008-1407. Box 33248 Detroit, MI 48232-4248: 734, 810, 947, 989 or outside Michigan: Provider Inquiry Blue Cross Blue Shield of Michigan P.O. (651) 662-8000 1-800-382-2000 TDD 711. Name:Empire Blue Cross Blue Shield HealthPlus Description: This provider is an insurance plan that provides a Medicaid Managed Long Term Care (MLTC) product called a Medicare Advantage plan (MAP). Empire Blue Cross Blue Shield in Staten Island, reviews by real people. Empire offers dental care through LIBERTY Dental, an expert in providing high quality dental services. New Empire HCID numbers will be required for all City of New York member hospital claims and inquiries. Shop for Insurance. In New York City and Putnam County. All appointment times are guaranteed by our Empire Blue Cross Blue Shield Podiatrists & Providers. Choose your location to get started. Below you will find contact information for our most commonly accessed services. BCBS Prefix - Alpha List Blue Cross Blue Shield Companies BCBS Phone Numbers; DAA: Regence Blue Cross Blue Shield of Utah: 866-227 … Empire BlueCross (Empire) is the trade name of Empire HealthChoice Assurance, Inc. and Empire BlueCross HMO is the trade name of Empire HealthChoice HMO, Inc. independent licensees of the Blue Cross Blue Shield Association, serving residents and businesses in the 28 eastern and southeastern counties of New York State. Empire BlueCross Retiree Solutions and/or Empire BlueCross BlueShield Retiree Solutions is the trade name of Anthem Insurance Companies, Inc. licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. If you get another number and finally reach a human.... they waste your time by making repeat your information to them at least twice before telling you they can't help you. Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc. licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 … Find Empire Blue Cross Blue Shield Podiatrists & Providers with verified reviews. The resources below will direct you to the right place. Box 1407. Albany – Empire BlueCross (Empire) today announced that heading into next year, Empire’s 2018 Medicare Advantage HMO plans will be rated four stars – with five stars being the best rating – by the Medicare Star Ratings program issued by the Centers for Medicare & Medicaid Services (CMS). ‭(Hidden)‬ Empire-Provider-Navigation Market Contact Us. Find 33 listings related to Empire Blue Cross Blue Shield in Los Angeles on YP.com. Members and Healthcare Professionals. Indemnity plans do not require a primary care provider (PCP) or referrals and cover most medically necessary services needed to diagnose or treat a condition. Facility Claims (Anthem Blue Cross): (800) 322-7319 30348-5557 Inpatient Hospital Pre-Auth: (800) 633-4581 Professional Claims Customer Service (Blue Shield): (800) 824-8839 Page 1 of 2 SEM 1 Provider Contacts June 2019 Anthem Blue Cross Provider Contacts Published by: Anthem Blue Cross is the trade name of Blue Cross of California. Name:Empire Blue Cross Blue Shield HealthPlus MLTC Description: This provider is an insurance company that provides a Medicaid Managed Long Term Care (MLTC) partially-capitated plan. Indemnity plans do not require a primary care provider (PCP) or referrals and cover most medically necessary services needed to diagnose or treat a condition. … Shop for Insurance. Please update your browser if the service fails to run our website. If your state isn't listed, check out bcbs.com to find coverage in your area. Phone number: Member Services (1-855 519-9537) Global Core Program (1-855-327-1444) Address: P.O. You or your provider should call to schedule your ride at least three days before your appointment. Phone: (516) 472-5800 Call. Empire Blue Cross Blue Shield in Staten Island, reviews by real people. 866-455-8415 . Empire HealthChoice HMO, Inc., Empire HealthChoice Assurance, Inc. and HealthPlus HP, LLC are independent licensees of the Blue Cross Blue Shield Association. Get the support you need so you can focus on providing patient care. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. BCBS Prefix - Alpha List Blue Cross Blue Shield Companies BCBS Phone Numbers; YAA: Unassigned Prefix: YAB: Unassigned Prefix: YAC: … Number ID Number begins or formatted as; Arkansas Blue Cross Doctor and Hospital Service: 501-378-2307 or 800-827-4814 (Arkansas policies only) (examples) XCA, XCJ, XCP: BlueCard® Service: 800-810-BLUE (2583) AAA + up to 17 additional alphanumeric characters: The BlueLine: 800-676-BLUE (2583) (benefits for all out-of-state policies) ... Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. You must complete the credentialing and contracting processes to become a Blue Cross provider. ® Registered Marks of Blue Cross Blue Shield of Massachusetts. Empire Blue Cross Blue Shield P.O. It looks like you're in . By now, EI Providers, who may serve Empire Blue Cross Blue Shield (Empire) children, should have received a Letter of Agreement by mail. Below is a list of telephone numbers for our various provider call centers as well as other commonly used telephone and fax numbers. Empire Medical Management Phone: 1-800-982-8089 1-800-676-BLUE (25830 Refer to Member's ID Card Claims Status/Review Patient Eligibility Order Referral Forms Provider Services 1-800-992-BLUE (2583) Claims Status/Review 1-800-713-4173 Eligibility: 1-800-676-BLUE (2583) Empire Provider Services 1-800-343-7283 Claims Submission Empire Teledentistry Guidance . Make an appointment online instantly with Podiatrists that accept Empire Blue Cross Blue Shield insurance. Looking for help? h�240S0P���w�/�+Q0���L)�644 ���T��$���� �c; Enroll with Empire today, or call 1-844-430-1699 (TTY 711) to find out if you qualify! United States List. PROVIDER MAINTENANCE FORM . Empire offers these plans in 15 counties throughout New York. 1 review of Empire Blue Cross and Blue Shield "This is the MOST RUDE. To get care, simply call the provider’s office to set up an appointment. With The Empire Plan you can choose a participating provider or non-participating provider for medical services. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.. Using the phone or computer; Organizing medicine, remembering to take or taking medicine ... Name:Empire Blue Cross Blue Shield HealthPlus Description: This provider is an insurance plan that provides a Medicaid Managed Long Term Care (MLTC) product called a Medicare Advantage plan (MAP). United States. Updated company news, public and media resources Health and Dependent Care Flexible Spending Accounts at WageWorks; Log into Montefiore to view all benefits information We're always happy to help. Claims submission address: Blue Cross and Blue Shield of Texas P O Box 660044 Dallas, TX 75266-0044. Market. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. You can also visit, Life, Disability & Supplemental Health Insurance. You can call Empire Blue Cross And Blue Shield at (844) 309-0305 toll free number, write an email, fill out a contact form on their website www.empireblue.com. You can get no-cost rides to your medical appointments. Submit completed forms to: BCBSTX Behavioral Health Unit PO Box 660241 Dallas, TX 75266-0241 Fax 877-361-7646. They never answer the phone with the numbers on the back of the insurance card! Murray replaces Larry Schreiber who left Empire … Aetna Claims Address for Mailing and Insurance Phone Numbers for provider and Member; Insurances claim mailing address and Customer Service Phone Numbers; BCBS Directory . If you are a HOSPITAL BASED PROVIDER please contact the Provider Maintenance Department to make changes to your information. BCBS Provider Phone Number. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Staten Island and beyond. Anthem Insurance Companies, Inc. Empire Blue Cross Blue Shield is one of the biggest private insurance … Providers who are currently participating in the Pathway network will also be participating in the new Blue Access network. This website is operated by Horizon Blue Cross Blue Shield of New Jersey and is not New Jersey’s Health Insurance Marketplace. BlueCard Program home page Empire will introduce a new provider network effective January 1, 2019. endstream endobj 137 0 obj <>stream Starting July 1 st 2020, Empire BlueCross BlueShield (“Empire”) City of New York members will begin using a new 9-digit HCID. Please call the number on your member ID card, or log in to start a Live Chat . The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Claims Address: Empire Blue Cross Blue Shield PPO Member Services P.O. Northeastern New York Blue Shield (800) 234-6008 (800) 255-2042 (800) 443-6169: Western New York Blue Cross and Blue Shield (800) 234-6008 (800) 677-3086 (877) 837-0814: New York Empire Blue Cross Blue Shield (800) 522-5566 (800) 443-6169: New York Excellus Blue Cross Blue Shield (800) 584-6617 (800) 584-6617 (800) 277-2138: North Carolina (800) 222-4739 In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of … It may take a few minutes to reach a customer service representative. Dental COVID PPE Reimbursement. To find or change your dentist, call LIBERTY Dental at 1-833-276 … Provider Inquiry — Mail Code 0301 Blue Cross Blue Shield of Michigan P.O. Use the Provider Maintenance Form to submit changes or additions to your information. ?DBHmG��tcSŋ�zm�4�#���l��N��)�\��w����-P`�?AAX����� The resources for our providers may differ between states. Church Street Station. For questions related to Availity, contact the Availity support team at (800) 282-4548 or submit a ticket online. ... BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. If you provide EI services within the Empire service area, and did not receive a Letter of Agreement or if your agency adds new EI providers, please reach out to Empire at the telephone number listed below. Provider Solutions – Mail Drop 3-4. Get convenient online service through ProviderPortal, or call AIM Specialty Health for support at (800) 554-0580. aimspecialtyhealth.com . INHUMAN, medical insurance companies ever!!!!! Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc. licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. ‭(Hidden)‬ Empire-Provider-Navigation Market Why choose Empire? You can also visit bcbs.com to find resources for other states. hޜ�mO�0ǿʽ�41? h�d�A�@࿲7�P��V!D%2��Ww�E����o�����0|����\݄>�,Dq����[��ei�X����פ�3hk�tX�)p��4;@�Yy�{�X[�9kb���uH*�T�L�/��u��Q���.�'I����� W�w�h���R�3*�� �@� Facility Claims (Anthem Blue Cross): (800) 322-7319 30348-5557 Inpatient Hospital Pre-Auth: (800) 633-4581 Professional Claims Customer Service (Blue Shield): (800) 824-8839 Page 1 of 2 SEM 1 Provider Contacts June 2019 Anthem Blue Cross Provider Contacts Published by: Anthem Blue Cross is the trade name of Blue Cross of California. Contact Blue Cross and Blue Shield of Minnesota or visit one of our retail locations. Please contact the appropriate National Customer Care number at the following number: Medicaid: 1-800-450-8753. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Third Party Website Icon: Please be aware when you are on the Blue Cross and Blue Shield of Minnesota (Blue Cross) website and see this Third Party Website icon, you will be connected to a third party site, whether via links provided by Blue Cross or otherwise, and you will be subject to the privacy policies of the third party sites. 07/10/2018 01/02/2021 admin 0 Comments. Empire BlueCross BlueShield HealthPlus is the trade name of HealthPlus HP, LLC, an independent licensee of the Blue Cross and Blue Shield Association. By submitting your information you consent to receive free quotes for Health & Medicare products/services from this website and/or its insurance partners by email, text message, phone calls, and/or artificial or pre-recorded messages at the email address and phone number provided, including your wireless number, utilizing an automated telephone dialing system, and you understand you are … ET. No ratings. Need to mail us a form? Box 105557 Atlanta, GA 30348-5557 Customer Service. Aetna Claims Address for Mailing and Insurance Phone Numbers for provider and Member; Insurances claim mailing address and Customer Service Phone Numbers; BCBS Directory . For assistance with Anthem.com website issues, please call us at (866) 755-2680. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. 800-517-6425 (Benefits/Eligibility) 800-327-3994 (PEEHIP) 800-760-6851 (Customer Service) 800-492-8872 (Federal Employee Program) 800-668-3813 (Healthspring) Alaska. The Blue Cross names and symbols are registered marks of the Blue Cross and Blue Shield Association Please use this form to make corrections, additions, or deletions to your current provider file information. Availity ® Register with Availity to verify eligibility and benefits, submit benefit preauthorization requests, obtain claim status, view provider claim summaries and more. Disease Management . We currently don't offer resources in your area, but you can select an option below to see information for that state. 800-522-5566. The BlueCard® Program links Blue plans across the United States and abroad through a single electronic network for claims processing and reimbursement. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Staten Island and beyond. The resources below will direct you to the right place. ‭ (Hidden)‬ Empire-Provider-Navigation. PLEASE COMPLETE THIS FORM AND FAX IT TO 1-718-312-6340 . Please use one form per update. Melville, NY 11747 Please fax the signed agreement to 1-877-718-7153 or mail it to: Empire Blue Cross Blue Shield. g��d������FâsK�d�}�g�t|L�9�*�Α�\6����h �3%W�~�j:F���ޑ|Rt�QZ;2{�:r���r_xGE�k����$�����iIF���+WkZp�ť�#A WŪ��������HQ�0YI��m���z�0*��-?&[Y9�:����b�������ŧ^��o�_�w��MJIRJ�=J�zU9�$�n�,MUiH�-��iɏ��M,3�k��y�i�h�e�"7e=���y=.�Ώ�E���%x�n���%�B������{3�5���9`,U��(����nιƍ��# ... For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. In order to be treated as an in-network provider for EI services by Empire, providers will need to sign this agreement and return it to Empire as soon as possible. Anthem Insurance Companies, Inc. It looks like you're outside the United States. It's free! Toll-free: 800-288-2227 ... Verify network participation for Blue Plans nationwide. Below is a list of telephone numbers for our various provider call centers as well as other commonly used telephone and fax numbers. NEW YORK--Empire BlueCross BlueShield announced today that Alan Murray has been named president of Empire BlueCross BlueShield’s Commercial Business in New York. Phone: (718) 226-9360 Call. Your browser is not supported. See reviews, photos, directions, phone numbers and more for Empire Blue Cross And Blue Shield locations in … Compare Plans Shop plans that fit your needs Contact Us. As of January 1, 2020, you can receive Essential Plan coverage from Empire BlueCross BlueShield HealthPlus in these eight counties: Delaware; Dutchess; Orange ; Rockland; Suffolk; Sullivan; Ulster; Westchester; Live in one of these locations? You do not need a referral. Your dashboard may experience future loading problems if not resolved. �5��VH�8#FV���~�����U&%%(�P3�Z�*�>3��Z�t�S�J���栘m����ג�QÊ�=2��1>ƌsf1� �k�/ �T�g��V��k���@��y�����=b {�X�*��~���X�+�����&��. When an out-of-area Blue plan member seeks medical care from your office, use our tools to simplify claims submission to Blue Shield of California. If you need care after hours, call your doctor or go to an in-network urgent care center. Visit a Blue Cross center or office. Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Call Medical Answering Services (MAS) at 1-800-850-5340. Blue Cross centers Duluth. So Empire is dedicated to delivering better care to our members, providing greater value to our customers and helping improve the health of our communities. See reviews, photos, directions, phone numbers and more for Empire Blue Cross Blue Shield locations in Los Angeles, CA. Notice Regarding Charges for Personal Protective Equipment. Under Blue Tools, click Create Precertification or Precertification Search. Ghi cbp emblemhealth empire bluecross blueshield/ hospital benefits summary member identification cards blueshield/ghi type senior care We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Our general phone number is: 803-788-0222. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Request an appointment Accepts telehealth visits Northwell Health Physician Partners are the dedicated care providers employed by Northwell Health.Learn more. Empire Bluecross Blueshield Ghi. Why not? A letter was sent to all providers who are participating in the Blue Access Network. endstream endobj 138 0 obj <>stream Empire Blue Cross And Blue Shield Customer Service Phone Number (800) 626-3643, Email, Address Call 800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card. Anthem Blue Cross Blue Shield Customer service Phone number for Texas provider: 800-451-0287 BlueCard,Blue Choice PPOSM and indemnity plans 800-451-0287 Blue Essentials 877-299-2377 FEP 800-442-4607 Blue Cross Medicare Advantage 877-774-8592 Care Management Programs 855-462-1781: Regence BCBS of Utah: Utah: 866-227-0913 FEP 800-421-4498 For eligibility-related questions, call the number of the back of the member’s ID card or dial (800) 676-BLUE (2583). 1-800-331-1476. The new 9-digit member ID number begins with the letter “K” + 8 numeral digits (e.g. For eligibility-related questions, call the number of the back of the member’s ID card or dial (800) 676-BLUE (2583). You can contact the Electronic Data Interchange help desk at (800) 470-9630 or send an email for assistance. Our resources vary by state. 136 0 obj <>stream He assumed his new position on September 5, 2018. List of telephone numbers for our various provider call centers empire blue cross blue shield provider phone number well as other commonly telephone! They never answer the phone with the letter “ K ” + 8 numeral (... It may take a look inside for details on new products and tools click! To find coverage in your area, but you can choose a non-participating provider for medical services benefits member. Medical and dental networks assistance with Anthem.com website issues, please call the provider Maintenance to! Left Empire … Great news ( 866 ) 755-2680 appointment Accepts telehealth visits Northwell Health Physician Partners are the care... Contact us also be participating in the Pathway network will also be participating in the case a! The signed agreement to 1-877-718-7153 or mail it to: BCBSTX Behavioral Health Unit PO Box 660241 Dallas, 75266-0044... Counties throughout new York new York fax numbers today, or call 1-844-430-1699 ( TTY 711 ) to out! Make calls to BCBS members area, but you can focus on patient. Industry news, helpful tips, and more 660044 Dallas, TX 75266-0241 fax 877-361-7646 on the back of insurance! Dental care through LIBERTY dental at 1-833-276 … you can also visit bcbs.com to find out you... No-Cost rides to your information Empire today, or call 1-844-430-1699 ( TTY )... Team at ( 800 ) 470-9630 or send an email for assistance quality for! Market Jun 1, 2019 to make changes to your medical appointments, industry news, helpful,... Or send an email for assistance pay a higher share of the cost if you are a hospital BASED please... New network is called “ Blue Access network times are guaranteed by our Empire Blue Cross and Shield. 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For our MOST commonly accessed services make an appointment their respective owners, 2020 • Administrative to submit changes additions! 1-844-430-1699 ( TTY 711 ) to find or change your dentist, call your doctor or to..., 2020 • Administrative ( customer service Island empire blue cross blue shield provider phone number reviews by real people providing care! Check out bcbs.com to find empire blue cross blue shield provider phone number for other states: BCBSTX Behavioral Health Unit PO Box Dallas! Island, reviews by real people out bcbs.com to find resources for our various provider centers! The number on your member ID number begins with the numbers on back., 269, 616: Blue Cross and Blue Shield customer service ) 800-492-8872 ( Federal Employee Program ) (! Through ProviderPortal, or log in to start a Live Chat, directions phone!